Service You Can Count On
OPTIMUM PERFORMANCE
COUNT ON IT!
You want service you can count on! After all, your C-Arm is a revenue generator machine for your business.
- AFFORDABLE
- DEPENDABLE
- KNOWLEDGEABLE
- PROFESSIONAL
v Poorly functioning C-Arms can double your operating costs and by reducing your patient throughput.
v Up to 80% of C-Arm anode heating problems can be eliminated if you fix the problems leading up to the failure in a timely manner.
v Malfunctioning power supplies lead to a variety of intermittent problems, including degrading the image quality.
v Dirty filters and dust build-up “inside the box” can increase electrical usage by overworking the motors.
v Annual or Bi-Annual preventative maintenance checks eliminate dangerous and costly problems from occurring.
Optimum Performance Service is provided by joint partnerships between C-ArmsUSA LLC Service Group and affiliated local service providers.
For more information Call Us Toll Free 877-498-2276; 9AM - 5PM (EST), M-F.
For a faster response or rate quote, click here and complete the Service Request Form.
PREVENTATIVE MAINTENANCE (PM) CHECKLIST
Preventative maintenance is a key element in longer asset life. Our PM program has grown out of our Performance Testing process used to refurbish C-Arms. This process has resulted in a 98% uptime rate for C-Arms we have sold and installed.
PM Process Details:
Testing all processes, controls and functions of X-Ray Beam and Alignment
- 5-Minute Fluoro Timer
- Emergency Off Switch
- Footswitch
- Handswitch Control
- Control Panel Controls
- Generator Accuracy
- Dose Rate
- High Level Fluoro Boost
- Fluoro Resolution in
- NORMAL
- MAG 1
- MAG 2
- Fluoro Penetration
Inspection of all mechanical functions:
- Emergency OFF Switch
- Footswitch
- Handswitch Control
- Brakes
- Steering Wheel
- Wheels and Casters, Locks
- Static Drag Wire
Safety check all electrical functionality:
- Ground OHMS Continuity
- Power Cords
- Limit Switch
- Technique Display
- Control Panel Lamps
- Collimator Controls
- Check Batteries (when applicable)
Cleaning inside of system and servicing of motors and cabling:
- Check High Voltage Cabling
- Check Interconnect Cabling
- Scan system hard drive for viruses
- SRAM Battery replaced
- Air Filters cleaned or replaced
- Lubricate all applicable areas
- Service the monitor fans
Get A No Obligation Quote Today
Optimum Performance™ is achieved by professional service planning.
resulting in:
ü Fewer breakdowns
ü Greater efficiency
ü Increased patient throughput
ü Longer system life
We offer two service plans; choose the plan that's right for you.
OPS – I Plan Benefits and Features:v Next Day on-site response
v Priority parts delivery
v Maintenance training
v Annual Preventative maintenance check
v On-site service (8AM to 5PM, M-F)
v System upgrade consultation
OPS – I Plan Benefits and Features:
v Replacement parts coverage
v Next Day on-site response
v Next-Day parts delivery
v Maintenance training
v Bi-Annual Preventative maintenance checks
v On-site service (8AM to 5PM, M-F)
v System upgrade consultation
v System Trade-In program
The very real benefits of an Optimum Performance Service agreement
PEACE OF MIND
Automatic, periodic inspection, adjustment, lubricating and cleaning of your C-Arm system keeps it running at peak, trouble-free efficiency. Potential problems are spotted and corrected before they become big problems thereby saving you from high repair costs later on if left undetected and unattended.
COMPETENT EXPERTS AT YOUR SERVICE
A highly-competent, vendor trained staff of experts looks after your equipment relieving you of worries and fear of equipment malfunctions.
PREFERRED TREATMENT
While the service agreement will increase your system reliability, problems may occur. With a service agreement you will be given priority treatment for service calls and preferential treatment in the event of a severe adverse emergency event.
LOWER SERVICE COSTS
As a service agreement client, you benefit from lower-than-market service rates and reduced parts costs; regardless of which program you select so you save money.
PRICE PROTECTION
The service agreement provides for guaranteed pricing throughout the agreement period. And, to reward loyal clients, we will not increase the rates for your first renewal period so you can lock in your savings for full two years.
SERVICE YOU CAN TRUST
Our skilled experts know their business and your C-Arm. We rely upon them to provide you with fast, dependable and fair service as they are the basic building blocks of our reputation. You too can count on them to deliver the solutions you need to help build you practice, surgery center or hospital fluoroscopy programs.
LOCAL TO YOU
Except in the more rural areas, the biomed technician for your site will come from your area, generally within 60 miles, making them close enough for your every need.
